Mantle Development

IT Support & Services

Reliable IT. Smarter systems. Real business value.

Mantle provides remote-first IT support for micro, small, and medium businesses that want their technology to just work, and work harder for them.

We focus on doing the fundamentals properly: dependable day-to-day support, strong Microsoft 365 management, clear communication, and simple, transparent pricing. From there, we help you get more value from the tools you already pay for, while laying the groundwork for smarter automation, data, and AI-driven improvements.

  • What we deliver

    Responsive, unlimited remote support during contracted hours

    Microsoft 365 done right – configuration, administration, and optimisation

    Clear pricing with no surprises

    Proactive maintenance to prevent problems before they disrupt your business

    Plain-English communication (no IT jargon unless you ask for it)

    Support tiers to fit your business

  • Support tiers to fit your business

    Our services are built around three simple tiers, so you can choose the level of support that matches your risk profile, complexity, and growth plans:

    Core Support – Reliable day-to-day IT support and essential controls

    Managed Support – Enhanced monitoring, stronger security, and more proactive care

    Advanced Support – Deeper security, faster response times, and ongoing optimisation

    All tiers include:

    • Unlimited remote IT support during agreed support hours • Windows and Mac end-user device support • Microsoft 365 application support (Outlook, Teams, OneDrive, SharePoint) • User assistance (password resets, access issues) • Printer and scanner troubleshooting (software-related) • Ticket logging, tracking, and service history • Named point of contact and escalation process

    The difference between tiers is the depth. From monitoring and security through to proactive improvement and response times.

  • Simple, transparent pricing

    You'll pay a flat monthly base fee, and a per-user rate, ensuring that support scales appropriately with your business.

    Server support, BYOD devices, and project work are scoped and billed separately, so you only pay for what you actually need.

  • More than IT support

    Because Mantle combines IT, Dev Ops, and Development, we can go far beyond traditional support.

    Optional add-on services include:

    • Microsoft 365 and email migrations • SharePoint and intranet builds • Cyber security services • Automation and workflow improvements • Data and reporting solutions • Bespoke software, APIs, and integrations via Mantle Development

    This means we don't just keep your systems running—we help them evolve.

  • A complete IT ecosystem

    Where specialist expertise is needed, we work with trusted partners to deliver:

    • Penetration testing • Advanced antivirus and security tooling • Telecoms and connectivity • Managed print services • Specialist networking solutions

    We stay focused on our core strengths while giving you access to a complete, well-joined-up IT ecosystem.

  • Why Mantle is different

    Most providers are either IT support or development. We're both. That means we can:

    • Leverage Microsoft's out-of-the-box tools properly • Enhance them with custom-built solutions and APIs • Apply data and AI in ways that are practical, affordable, and tailored to your business

    No overengineering. No shiny tech for the sake of it. Just pragmatic, proactive solutions that make your systems work better and make your workday easier.

    Solid IT foundations. Smarter systems. A partner you actually enjoy working with.